Facilities and services at Sofitel Shahd Al Madinah
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Located in heart of Al Madinah
Services & Facilities
69 amenities in 15 categories.
Activities
1 item
- Tour or class about local culture
Business Facilities
3 items
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Cleaning Services
4 items
- Laundry
- Daily housekeeping
- Dry cleaning
- Ironing service
Cleanliness & disinfection
6 items
- Linens, towels and laundry washed in accordance with local authority guidelines
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against Coronavirus
Food & Drink
6 items
- Coffee house on site
- Restaurant
- Breakfast in the room
- Room service
- Kid meals
- Fruits
Food & drink safety
5 items
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Physical distancing in dining areas
Front Desk Services
7 items
- ATM/cash machine on site
- 24-hour front desk
- Concierge service
- Luggage storage
- Invoice provided
- Private check-in/check-out
- Valet parking
General
4 items
- Private parking
- WiFi available in all areas
- Parking on site
- Parking
Miscellaneous
7 items
- Family rooms
- Allergy-free room
- Lift
- Non-smoking rooms
- Wheelchair accessible
- Facilities for disabled guests
- Air conditioning
Physical distancing
5 items
- Mobile app for room service
- Contactless check-in/check-out
- Screens or physical barriers placed between staff and guests in appropriate areas
- Cashless payment available
- Physical distancing rules followed
Safety & security
7 items
- CCTV outside property
- Security alarm
- Fire extinguishers
- Smoke alarms
- Safety deposit box
- CCTV in common areas
- 24-hour security
Safety features
8 items
- Face masks for guests available
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- Access to health care professionals
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Thermometers for guests provided by property
- Shared stationery such as printed menus, magazines, pens, and paper removed
Services
3 items
- Internet services
- Free WiFi
- WiFi
Shops
1 item
- Minimarket on site
Transportation
2 items
- Accessible parking
- Parking garage